Andrew Pfeiffer

Andrew Pfeiffer

Manager, BPM Center of Excellence, Cox Communication

Working cross-functionally to achieve unparalleled customer experiences and longevity in your digital transformation projects.


Adnrew is a Certified Business Process Professional (CBPP) and ASQ Certified Six Sigma Black Belt (CSSBB) with over 20 years of Business Process Management experience, having implemented process-based solutions and software for many companies in many industries.

He is passionate about working with companies in the areas of process excellence, business and digital transformation, process improvement, customer experience/journey mapping, business analysis and software implementations. It is always his goal to assist companies in achieving their desired business outcomes through the application of process-based methods, whether that is at the executive level in mapping out strategy or the user level in teaching process basics. Andrew takes pride in building high-quality, dependable relationships with whomever he works with.